Strategic Key Account Manager (Midwestern USA)

About this role

We are looking for a skilled Strategic Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be apt in building strong relationships with strategic customers and acquiring new ones primarily located in the automotive and supplier industry of the Midwestern States of Minnesota, Iowa, Missouri, Wisconsin, Illinois, Michigan, Indiana and Ohio. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

Responsibilities

  • Develop relationships with a portfolio of major partners and clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing partners and customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key partners, customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Acquisition of new clients in the Midwestern states (Minnesota, Iowa, Missouri, Wisconsin, Illinois, Michigan, Indiana and Ohio)

Requirements

  • Candidates with education suit the position
  • University education (Bachelor's degree)
  • University education (Master's degree)
  • Postgraduate (Doctorate)
  • English - Advanced (C1)
  • Proven experience in account management, sales or business development in the automotive and/or supplier industry
  • Good basic technical understanding of robotic solutions
  • Written and spoken English is a must
  • Goal orientation, willing to investigate, troubleshoot and drive the solution of found issues in hardware and software systems
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problem-solving and negotiation

Benefits

  • Standard benefits package for US health care, vision, dental, disability insurances, optional 401k, car allowance, etc.
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Benefits

  • Trainings & Development
  • Friendly atmosphere
  • Health Care Benefit
  • Relax & Spa Benefit
  • Commuting contributions
  • Multisport card
  • Work& Office Comfort
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