Privacy Policy

Who we are

The company Photoneo s. r. o., Jamnického 3, Bratislava 841 05, ID No. (IČO): 47 353 309, registered with the Commercial Registry of District Court Bratislava I, Section: Sro, File No.: 91452/B (“Photoneo”) is the data controller of the personal data processed via its website: https://www.photoneo.com. To receive any information on its data processing, please contact Photoneo via email: marketing@photoneo.com.

What personal data we collect and why we collect it

Your contact details

In case you decide to contact us, Photoneo will process your contact details, e.g., your name, your company/institution, email address, country, your message/comment, the type of information/assistance you are interested in, as well as the other contact details you should decide to fill in and share with us via Contact Form. Photoneo uses this personal data to handle your request for more information on Photoneo or our services. In case you become our customer, your personal data is processed as required to maintain our business relationship, mainly to provide you with training, assistance, or services, and to bill the products and services, etc. In case you have decided to receive Photoneo news to be informed about our new product releases, updates, company exhibitions and events, and special offers, we will process your contact details (your name, your company/institution, email address, country) for such purpose based on your consent.

Please note that when you leave a comment on our website via Contact Form, we collect the data shown in the form, and also your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Please see the Gravatar Service Privacy Policy to learn more.

Data collected via cookies

Our website uses cookies; if you did not set your browser differently. Please see specific settings of your browser.

Cookies are small text files that are stored and created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.

If you leave a comment/message on our website via Contact Form, you may opt-in to saving your name, email address and website. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Analytics

Our website uses analytical tools, Google Analytics, to monitor the website traffic. This data is processed without any further identifiers. More information on the analytics tool and its data policy and security is available HERE

You may prevent website traffic from being analysed based on your cookies by setting your browser accordingly or by installing an add-on which you can find HERE.

We do not apply any automated decision making to personal data received via our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website (such as youtube.com provided by Google LLC).

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with and data transfers

Personal data shared with us is mostly used within the company by our personnel to contact you, provide you guidance, training, and more information on our products and services. In case you become our customer, your personal data may be disclosed to our service providers, such as accounting companies or CRM companies.

Some data, standardly in the form not revealing the identifiers such as name and surname, is used by our technical support to resolve security issues related to the website, such as an automated spam detection service. As provided above, the website traffic is analyzed by the third-party provider, Invelity s.r.o, Andreja Kmeťa 218/4, Kováčová 962 37, Slovakia, ID No. (IČO): 47 455 411.

Standardly, we transfer personal data within the European Economic Area (EEA), i. e. the EU, Iceland, Norway and Liechtenstein that guarantees high levels of data protection. In case we transfer personal data outside of the EEA, we will make sure to protect your personal data by making contractual arrangements and applying technical, organizational and personnel measures to ensure an adequate level of data protection.

How long we retain your data

If you leave a comment in Contact Form, the comment and its metadata are retained as long as it is needed to address your query. In case you consent to receive Photoneo news, we retain your contact details (your name, your company/institution, email address, country) unless you unsubscribe or withdraw your consent.

In case you become our customer, we will store your personal data for as long as our business relationship lasts unless applicable law requires longer periods or there is another legal basis for the further processing/storage of your data.

What rights you have over your data

If you have left comments on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request for information on the processing of your personal data, to access your personal data we process, as well as to ask us to correct any personal data we hold about you. Under conditions defined by law, you may exercise your right to restrict data processing, to object to processing or to data portability. You may also ask for erasure of your personal data. Please note this may not apply to any data we are obliged to keep for administrative, legal, or security purposes. To contact us with your queries related to data protection, please write to: marketing@photoneo.com.

 

Privacy Policy updates

This Privacy Policy may be amended in case the terms of data processing change. Photoneo reserves the right to change this policy whenever necessary.

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