COVID-19 does not impact Photoneo operations

March 20, 2020

«Photoneo remains fully operational and available for you during the COVID-19 situation.»

Dear all,

Due to the current uneasy situation of the COVID-19 outbreak, our company has immediately taken actions to prevent further spread of the virus and protect the health of the entire Photoneo family that includes our employees, customers, partners, suppliers, and others. We follow the guidelines of the local governments and adjust our operations accordingly.

We deeply care about the satisfaction of our customers & partners; therefore we adopted regulations that allow us to remain fully operational and available for your convenience. Our production capacities remain intact and ready for your orders with minor to none effect on delivery dates.

Our support and delivery teams are there for you in the same way as you were used to – with one single difference: we are going to help you via online channels. We are able to facilitate all your requests and queries within standard response times.

As for sales activities, all Photoneo salespeople are available for you on their cell phones or via online communication channels, so do not hesitate and get in touch with them so they can give you an overview of the latest developments in our portfolio. Furthermore, the popular “Master of Bin Picking” training sessions are available online with the same, full experience as if you were sitting there with us.

We are doing the maximum in order to secure your satisfaction so you can continue being focused on 3D with us.

Yours sincerely,

Jan Zizka

CEO, Photoneo

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